Privacy Policy

Last Updated: March 6, 2026

CareArmor CPR ("CareArmor," "we," "us," or "our") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in our courses, or interact with us through any of our services, including text messaging (SMS/MMS).

By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Full name, email address, phone number (including mobile number), mailing address.
Account Information: Login credentials, student portal account details, course enrollment records, certification status.
Payment Information: Credit/debit card numbers, billing address, and transaction history. Payment processing is handled by secure third-party payment processors; we do not store your full payment card information on our servers.
Communication Data: Records of emails, text messages (SMS/MMS), phone calls, and other correspondence between you and CareArmor.
Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, referring URLs, and other analytical data collected automatically through cookies and similar technologies.
Course Performance Data: Test scores, course completion status, certificate issuance records.

2. How We Collect Information

We collect information through the following methods:

Directly from you: When you enroll in a course, create an account, fill out a form, contact us, or opt in to receive text messages.
Automatically: Through cookies, web beacons, and similar tracking technologies when you browse our website.
From third parties: From payment processors, analytics providers, and marketing platforms that assist us in operating our business.

3. How We Use Your Information

We use your personal information for the following purposes:

To process course enrollments, payments, and deliver certification services.
To create and manage your student portal account.
To send you transactional communications, including enrollment confirmations, course access instructions, certificate delivery, and account notifications.
To send you promotional messages, updates, and marketing communications via email or SMS/MMS, only with your prior express written consent.
To respond to your inquiries, provide customer support, and resolve issues.
To improve our website, courses, services, and user experience.
To comply with legal obligations and enforce our Terms of Service.
To detect and prevent fraud, unauthorized access, and other illegal activities.

4. SMS/Text Messaging Policy

By providing your mobile phone number and opting in to receive text messages from CareArmor CPR, you expressly consent to receive recurring automated SMS/MMS messages from us. These messages may include:

Enrollment confirmations and course access information
Certification status updates and renewal reminders
Promotional offers and discounts on courses
Important service announcements

Message frequency varies. Message and data rates may apply. Your carrier's standard messaging rates may apply to each message you receive from us. We are not responsible for any charges incurred from your mobile carrier.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from us unless you re-subscribe.

Help: For assistance, reply HELP to any text message or contact us at 971-300-3609 or [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text messaging platform.

We do not sell, rent, share, or trade your phone number or any personal information collected through our SMS program with third parties or affiliates for promotional or marketing purposes. Your information collected via the SMS program will only be used to facilitate the SMS service you have opted into and for the operational purposes described in this Privacy Policy.

Consent is not a condition of purchase. You are not required to opt in to our text messaging program in order to purchase any goods or services from CareArmor CPR.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that assist us with payment processing, email delivery, SMS messaging, website hosting, and analytics. These providers are contractually obligated to protect your information and use it only for the services they perform on our behalf.
Legal Compliance: When required by law, regulation, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, enforce our Terms of Service, or ensure the safety of our users.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

7. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Certification records may be retained indefinitely for verification purposes. You may request deletion of your personal data by contacting us, subject to any legal retention requirements.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email, or opt out of SMS messages by replying STOP.
Do Not Sell: We do not sell your personal information. If you are a California resident, you have the right to know whether your data has been sold and to opt out of any such sale.

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CareArmor CPR
Phone: 971-300-3609
Email: [email protected]
Website: carearmorcpr.com